Fix ‘Cor­tana Went Wrong Error’ Issue on Windows PC – Guide

Microsoft’s virtual assistant Cortana is not working properly on some users’ systems. If you are having problems with Cortana not working, there are some fixes you can try. Cortana is the virtual assistant app built into Windows 10 and you can enable it by voice. You can also do various things like launch an application, open a file, or search for something in your Windows computer’s browser using Cortana.

Start Menu Troubleshooter

Windows 10 comes with many built-in troubleshooters as well as more troubleshooters available for download from Microsoft. One is the Start menu troubleshooting, which can fix problems with the Cortana function that won’t close.

If you’re having trouble starting your computer, try downloading the Microsoft Start Menu Troubleshooter. ..

Open the startmenu.diagcab file you just downloaded. In some cases, it may be necessary to run the program as an administrator to fix the Cortana problem. ..

It is necessary to unzip the file using an application such as WinRAR.

When the troubleshooting wizard opens, click the Advanced link near the bottom left corner of the window and check the Automatically apply fixes option. Click Next to proceed.

If you experience problems, wait for the troubleshooter to check for them. This can take several minutes, depending on your computer and the severity of the errors. ..

If a problem is found, the troubleshooter will continue to fix it. If the problem cannot be fixed, the troubleshooter will move on to the next issue. On the last screen “Troubleshooting is complete” you can find details about the problem. ..

Close Troubleshooter and restart the device. As soon as it boots up again, check that Cortana works correctly. ..

Install the speech pack for your language

Some users shared their tips in Cortana not closing issue. They found that the error could be a side effect of your language’s speech pack not being installed on Windows 10. To fix this, please follow the steps detailed below.

If you are not familiar with the Windows 10 interface, we recommend reading the How to Getting Started with Windows 10 article on our website. The Start menu on the taskbar is a convenient way to access your most commonly used programs and features.

Settings:

  1. Choose the language you want to use.
  2. Choose the time zone you want to use.
  3. Choose the music you want to listen to.
  4. Choose the apps you want to install.

In the Time and Language block, you can choose to translate a sentence into both English and Spanish. The translations are based on the current time and language.

If you have a language added, select it and click on the Add voices link.

You can add your language to the list of supported languages. ..

Please wait for the installation to complete. This can take several minutes, depending on the size of the installation and Internet speed. ..

After you have installed the correct language speech files on your computer, restart your computer and verify that Cortana works correctly. If Cortana does not work correctly, you may need to change the language settings on your computer.

Restart Cortana using Task Manager

In some cases, restarting the Cortana process can help you fix the closing error. First, we’ll try to use the Task Manager and terminate the Cortana process, then restart it by opening it again.

Right-click on the taskbar and select Task Manager from the context menu.

Cortana is now listed in your process list. Click it to start the task.

Restart your computer and Cortana. If the problem persists, try these steps:

  1. Check if Windows Update is installed and running.
  2. Disable any antivirus or firewall software that might be interfering with Cortana.
  3. Try a different network connection.
  4. Try restarting your computer in Safe Mode with Networking and see if that helps. ..

Restart Cortana using the command prompt

If you cannot find the Task Manager, you can try restarting Cortana with the help of the Command Prompt.

Type “run” and hit enter.

cmd

Taskkill /f /im cortena.exe

Restart your computer and Cortana. If the problem persists, try these steps:

  1. Check if Windows Update is installed and running.
  2. Disable any antivirus or firewall software that might be interfering with Cortana.
  3. Try a different network connection.
  4. Try restarting your computer in Safe Mode with Networking and see if that helps. ..

Final note

If you’re experiencing an error on your Windows PC that says “Cor­tana went wrong,” there are a few things you can do to try and fix the problem. In this guide, we’ll outline the steps you need to take to resolve the issue. If you have any questions or concerns, feel free to reach out to us at support@fixcor­tana.com. We hope this guide helps solve your problem! ..