How to Fix ‘Forza Horizon not downloading, keeps redownloading, stuck at Error 0%’ Issue – Guide
Microsoft has been struggling to get the Windows Store to work properly after six years, and it seems like it’s not going to be fixed anytime soon. Fans of the racing series are dismayed to learn that Microsoft can’t seem to get the store working properly after all that time.
The Windows Store often has problems downloading apps and games. Sometimes the apps cannot be installed and sometimes they cannot be downloaded. That’s when you can find the apps you want to install. Even after years of attracting developers, the Windows Store still lacks popular apps. ..
Install game from Store library
Some Windows 11 users have confirmed that the same download issue no longer occurs if they go to the Microsoft Store library and try to download the game from there. This is because when they use the Xbox app to access the dedicated list, Microsoft is caching the files for future downloads. This means that if you try to download the game from this location again in the future, it will be downloaded successfully but without any issues.
- Open the Microsoft Store and sign in to your account.
- Click on the “My Library” tab on the left-hand side of the screen.
- Scroll down and click on “Xbox One” in the top left-hand corner of the page.
- On the right-hand side of the page, click on “Games” and then “Xbox One Games.”
- Click on “Install Xbox One Games.” If you have an Xbox 360 or a Windows 10 computer, you can also install this game by following these steps:1) Open Microsoft Store and sign in to your account2) Click onthe “My Library” tab on the left-hand side of the screen3) Scroll down and click onin the top left-hand corner of the page4) On the right-hand side of the page, click onand then6) Click onIf you have an Xbox 360 or a Windows 10 computer, you can also install this game by following these steps: 1) Open Microsoft Store and sign in to your account 2) Click ontothe “My Library” tab onthe left-hand side of the screen 3) Scroll down and click ontoin the top left-hand corner of threepage4) On threepage, click ontoand thenclick ontoto finish installation
Open the Microsoft Store installation and make sure you are logged in with your account. If you are not logged in, please enter your password. If you are not logged in, please enter your password. If you are logged in, please click on the Microsoft Store icon to open the installation.
The Library screen will appear.
Once inside the Forza Horizon 5 Library menu, scroll down through the Library items list and find the game Forza Horizon 5.
After locating the Forza Horizon 5 library item, click the Install button associated with the base game.
If the game installs normally, wait to install any expansions and additional DLCs. If the game does not install normally, restart the game and install any expansions and additional DLCs before starting it normally. ..
Log in again with Microsoft account
If you have an account with Microsoft, please take the time to sign out of it before signing in again. Several affected users have confirmed that this worked for them. If you’re having problems logging in or downloading Forza Horizon 5, be sure to check if your Microsoft account is affected."
- Log in to your Microsoft account and click on the “Accounts” button.
- In the Accounts area, click on the “Reconnect to my account” link.
- Follow the prompts to reconnect and enjoy your online experience with Microsoft again!
To open the Microsoft Store on Windows 11, press Windows key + R and type ‘ms-windows-store: //home’ into the text box. ..
On the account page, click on the “Manage Your Content” link. On the manage content page, under “Your Content,” click on the “Upload Files” button. On the upload files page, under “Files to Upload,” select the files you want to upload. Click on the “Upload Files” button to start uploading your files. ..
To sign out of your account, in the context menu that just popped up, click Sign Out. ..
If you have forgotten your password, click the Forgot Your Password link on the sign-in page. Enter your email address and click the Reset Password button. ..
If you have forgotten your Microsoft account password, you can reset it by following these steps:
- Sign in to your Microsoft account.
- Click the “Forgot your password?” link in the login screen.
- Enter your email address and click the “Reset Password” button.
- Enter your new password and click the “Reset Password” button again. ..
After logging in again, try downloading the game again and see if the issue is resolved.
Install the base game without expansions first (if applicable)
If you’re trying to install Forza Horizon 5, make sure you first install the base game and not any of the expansions or DLCs available. The best way to ensure you get it right is to start the download from the My Library menu in the Microsoft Store. When you see the list of all items belonging to Forza 5 Horizon, be sure to install the base game first (Forza 5 Horizon).
Suppose you can install the base game without facing any problems. In that case, you can start installing each DLC and expansion (one by one) until you are able to install all available add-ons.
Set the correct date and time (if applicable)
An incorrect date and time has been identified in an update for the Forza 5 Horizon game, which can impact your download experience. If you are using a PC that is not currently running Windows 10 or Windows Update, please be sure to check for the update and correct the date and time before installing it.
If the date and time are too far out of line with the expected values for your time zone, the server might decide not to allow the connection for security reasons. Look in the lower left corner of the screen and check that the date and time are correct. If you find the date and time to be incorrect, please follow these instructions for step-by-step instructions to ensure you are using the correct values:
- Check your computer’s clock.
- Make sure that your computer is set to use your local time zone.
- Check that your computer’s date and time are correct by looking in the lower left corner of your screen.
- If you find that your date and time are incorrect, follow these instructions for setting them correctly:
- On a Windows PC, open Control Panel > System > Date & Time > Change Date or Time > Set Time Zone .
- On a Mac, open System Preferences > Date & Time .
- Click on “Date & Time” in the menu bar at top of window, then select “Set Date & Time.”
- In “Date Format” dropdown box, select “Local.”
- In “Time Format” dropdown box, select “UTC.” ..
Press Windows key + R to open up a Run dialog box. Then type ‘ms-settings: dateandtime’ into the text box and press Enter to open the Date & Time window.
To set the time automatically, go to the Date & Time window and check the box associated with Set time automatically.
If you want to automatically set your time zone, you can do so by clicking on the checkbox next to Set time zone automatically.
After ensuring that the time and date are automatically set, make sure your PC is connected to the Internet and restart the system to synchronize the two values.
After your Windows 11 PC boots up, try installing Forza Horizon 5 and see if the problem is fixed. If the problem is not fixed, please contact Microsoft for assistance.
Reset Windows Store Cache
If you are currently unable to install Forza Horizon 5 and this scenario seems applicable, you should start with a Windows Store cache reset.
When the operation is complete, please try downloading Forza Horizon 5 from the Xbox App or from the Microsoft Store. If the problem is still unresolved, please contact our customer service team.
If you’re still seeing the download crash at “Preparing 0%”, please follow these instructions to manually clear the cache folder:
Close the Windows Store. ..
Press Windows key + R to open up a Run dialog box. Then type ‘%APPDATA%’ and press Ctrl+Shift+Enter to open the hidden AppData folder.
Windows: C:\Users[username]\AppData\Roaming Mac: ~/Library/Application Support/[application name]/AppData/Roaming ..
The user name is “User_name” and the app data is “Local”. The packages are “Microsoft.WindowsStore_8wekyb3d8bbwe”.
Right-click on LocalCache and choose Delete from the context menu.
After the LocalCache folder is deleted, launch the Microsoft Store and try installing Forza 5 one more time.
Final note
If you’re having a problem with “Forza Horizon not downloading, keeps redownloading, stuck at Error 0%” Issue, then you might want to check out our guide on how to fix it. In case you have any questions about this article or if you just want to share your love for the game with your friends, feel free to do so!
