Fix ‘Google Photos Not Backing up Videos on Android and iPhone’ Issue – Guide
Google Photos does not support up videos for certain users, which could lead to some problems if they want to keep their videos safe.
We wanted to make sure that you could resolve this issue as soon as possible. If you have trouble uploading videos to Google Photos, we recommend looking at the media below.
How to fix Google Photos without support up issue
If you’re having trouble syncing or backing up your photos with Google Photos, there are a few things you can do to try and fix the problem. Here are seven solutions:
- Make sure your device and Google Photos are up-to-date.
- Clear your cache and data on your device and Google Photos.
- Try deleting photos from your device and re-adding them.
- Reset Google Photos settings on your device.
- Try using a different browser or phone to access Google Photos.
- Contact customer support for help resolving the issue. ..
Check your backup status
If you’re finding that Google Photos isn’t keeping up with your photos and videos in the background on your Android device, it’s important to confirm that your backup task is still current. ..
Once you have signed in, go to the Photos app on your device and select “Create a new album.” Enter a name for your album and choose a location. Click “Create.”
If you have a Google account, please manage it to see the backup status. These are some of the messages you may receive, as well as the corresponding corrections.
Waiting for Wi-Fi / Waiting for mobile Dice – you must reconnect to Wi-Fi or switch to mobile Dice. ..
Google Photos doesn’t support photos or videos that are larger than 75MB or 100 megapixels. If you want to save a photo or video that is larger than these sizes, you’ll need to save it to your computer first. ..
Back up and sync are disabled – you need to click ENABLE to re-enable them. ..
Your photos and videos are currently in an upload state or have been backed up successfully. If you need to support up photos or videos, please use our photo or video backup service.
Enable automatic sync and backup feature
If you accidentally turn off automatic syncing for Google Photos, it will not support up automatically.
In the Settings screen, select “Photos” and then “Usage.” Under “Usage,” select “Private.” Now, under “Photos,” select “Public.”
Then click Back up & sync and turn on the switch next to Back up & sync to enable the feature.
Update the Google Photos app
We recommend that you update Google Photos to the latest version as soon as possible to resolve some unresolved issues. Some of these issues may include not backing up automatically, and issues with the app not working correctly.
Open Google Play on your phone and start browsing the latest apps and games.
In My Apps & Games, you can find a list of your current apps and games.
This page shows all the programs that need to be updated, swipe the screen to find Google Photos and select Update.
Clear Google Photos cache and data
To clear data and cache on an Android device, open Settings and select Applications. Tap Photos and then Storage. Tap Clear Data and Clear Cache. ..
Delete the Google Photos app from your iPhone.
Ensure correct video size and format
-MP4 -3GP -AAC -WMV -MOV -MP3
If you upload videos in other formats, Google Photos may not be able to support them. You must first convert them to one of the above formats.
keep enough energy
When the device is low on battery or in low power mode, Back up & sync can be turned off, which will cause the photo to not be fully protected up still. We recommend that you keep the device with enough power (you can charge it directly) or turn off the low power mode. And then turn on the Back up & sync, you may find that the number of backups will start to increase. ..
Check Google Drive Storage
Google is changing its policy on how high quality photos and videos are stored. Starting June 2021, if you set the upload mode to original quality, your photos and videos will take up more space on your Google Drive account. If you don’t have enough space, you can still upload photos and videos in high quality, but they will not be stored permanently. You can verify how much storage is left on your Google Drive account by following the steps below. ..
In the “Photos” section, under “Accounts,” select “Google Photos.” In the “Usage” section, under “Privacy,” select “Never share my photos with anyone.”
If you have backed up your photos to a Google Photos account, you can view and download them in the Backup account. You can also switch to high quality image upload by clicking Upload Size. ..
Final note
Fixing the Google Photos Not Backing Up Videos on Android and iPhone issue can be a daunting task, but this guide will help you get started. If you have any questions or concerns, please don’t hesitate to reach out to us. Additionally, please share this article with your friends so they can benefit from it as well.
