Fix ‘Set User Settings to Driver Failed Error’ Issue in Windows – Guide
Touchpads are a shortcut to productivity in laptops. Some Lenovo laptops using the Alps pointing device touchpad drivers experience an error with Configure User Settings for the unit failing. Most of the time, this error occurs when a computer starts. Up. This error could be due to faulty update of the Alps pointing device driver being installed in the background. Many Windows users, especially those with Lenovo and Sony laptops, report that they encountered a strange dialog error stating that the user setup in the drivers failed.
The problem with the touchpad on Lenovo and Sony laptops is that it has some compatibility issues and has been known to have bugs. So we did some research and found that the bug was related to the Alps touchpad driver.
Fix the ‘Configure user settings for failed driver error’ issue
Rename a problematic file
Many users have reported that simply renaming the apoint.exe executable within the corresponding folder managed to solve the problem for them. It can be useful since many users have conflicting touchpad drivers. Disabling one of them by deleting its executable can solve the problem quite easily! ..
Open any folder on your computer or click Libraries button from the Quick Access menu on the taskbar. After that, click on the This PC entry in the left-hand navigation menu and double-click on your Local Disk. Double-click to open Program Files or Program Files (x86). Locate the Apoint2K folder and double-click to open it. Inside of the Apoint2K folder, you will find a file called “Apoint2k.exe.” Double-click on this file to launch Apoint2k. ..
If you’re having trouble finding this folder or if you’ve installed it elsewhere, follow these steps. Wait for the error message to appear. When this happens, use the Ctrl + Shift + Esc key combination to open the Task Manager. Click More Details button as soon as it opens.
Stay on the processes tab and check the applications section at the top. Locate the Alps Pointing device driver entry, right-click and choose Open File Location. Once the folder has opened, right-click on the same entry again and choose End Task from the context menu that will appear!
If the problem still appears on your computer, you may need to rename the apoint.exe file to ‘apoint_old.exe’ and restart your computer.
Some users reported that the steps they took did not work as they needed to provide ownership and full control over the Apoint2K folder within the Program Files. Be sure to give it a try too if you get any error messages related to permissions!
To start, you need to locate the installation folder. It should be the folder that was opened when you chose the Open file location when prompted option in Task Manager. ..
Alternatively, you can check the folder below, which is the default folder for all programs on your computer: The default folder for all programs on your computer is “C:\Program Files (x86)". ..
- Right-click on the Apoint2K folder where the problematic executable file is located and choose Properties from the context menu that will appear.
- Be sure to navigate to the Security tab in the Properties window.
- In the Security tab, click on the Advanced button and then select the Owner tab.
- In the Owner tab, you will see that the owner of this file is not your computer but rather a user named “Apoint”.
- To make sure that this user cannot access or execute this file, you will need to change their permissions so that they only have Read and Execute permissions for this folder and file. ..
Change the next to the property entry in the Advanced Security Settings window to read: Disable automatic updates for this computer. ..
In the Enter the object name to select window, type “All” and click the Check Names button. The text “Everyone must be underlined.” is added to the list of names. Click on OK button to add Everyone as the owner of the folder. ..
In the Advanced Security Settings window, click the Add button button to add new permissions to the folder. On the top of the window, click on the blue Select a principal button. Type Everyone and click Check Names. Click on OK button. Make sure that Type is set to Allow. ..
To add full permissions to a driver, check the box next to “Full Control” in the Basic Permissions window and click OK. Click OK again to close all windows that will appear and restart the computer. If the error “Failed to configure user settings for driver” still appears, please contact your system administrator. ..
Reinstall touchpad drivers
If you are experiencing problems with your touchpad, reinstalling the drivers may help. You can try using Microsoft’s default drivers or searching for the driver online from the manufacturer’s website. Make sure to follow the steps below to get the best results! ..
Once Device Manager is open, locate the network adapter that you are using for your internet connection. Right-click on the network adapter and select Uninstall. If you are using a wireless network adapter, you will need to disable it first. To do this, right-click on the wireless network adapter and select Disable. After disabling the network adapter, you can uninstall it by selecting it and clicking Uninstall. ..
After that, right-click on the mouse in the Device Manager and choose Uninstall Mouse from the context menu.
After that, there are two things you can do. You can search for the manufacturer’s drivers, download them, and follow the instructions to install them. ..
In addition, you can simply reinstall Microsoft’s default drivers by clicking the Action option in the top menu bar and choosing Scan for hardware changes button that will appear. It will continue to reinstall the touchpad driver.
If the error “Failed to configure user settings for driver” still appears, restart the computer and try again later.
Prevent software from starting
Touchpad drivers are often installed on computers that don’t have touchpads, and it can be difficult to uninstall them. That’s why it’s better to just keep them from booting!
Open the Task Manager by searching it or by clicking on the Ctrl + Shift + Esc buttons at the same time on the keyboard. You can also click on the Ctrl + Alt + Del key combination and choose Task Manager from the menu that will appear.
If you’re having trouble startup your computer with the Alps pointing device, you may need to disable it.
Disable an Alps service
If you want to stop your computer’s service, follow these steps:
- Open the Start menu and type “cmd” (without the quotes) and hit enter.
- Type “netstat -an” and hit enter.
- If there is a line that says “Ports open”: If there is no line that says “Ports open”, then your computer is connected to the internet and you can continue using it. If there is a line that says “Ports closed”: You may have to disconnect your computer from the internet for this to work properly.
Once you have opened the services.msc window, locate the ‘Network Connections’ service and double-click on it to open it. On the left side of the window, you will see a list of all the devices that are currently connected to your computer. To uninstall a device, right-click on it and select ‘Uninstall’ from the menu that appears. If you are having trouble locating a particular driver, you can try searching for it using the Windows Key + F keyboard shortcut. ..
Alternatively, open Control Panel by searching for it in the Start menu. You can also open another Run box and type ‘control.exe’. Once the Control Panel opens, change the View By option to Large Icons and open Administrative Tools. Scroll down to look up the Services entry and double click to open it! To access Control Panel, search for it in the Start menu or run a command prompt with control.exe as an argument. Once Control Panel is open, change the view to Large Icons and open Administrative Tools. Scroll down to find the Services entry and double-click to open it. ..
The Alps SMBus Monitor service can be found in the list of services on the left-hand side of the Properties window. Right-click and choose the Properties option that will appear on the screen. If the service is running, make sure you click the type Stop on startup, click to open the menu, and choose Disabled from the list of options.
If the error “User setup for driver failed” still appears on the computer, restart it and check if the driver is installed. If it is not, install it.
Final note
If you’re experiencing an issue with your computer where the “Set User Settings to Driver Failed Error” message pops up, this guide will help you fix it. ..
