How to Get a Refund for iTunes or App Store – Guide

If you have problems with music, movies, TV shows, books, or apps purchased from iTunes or the App Store, you can request a refund directly from Apple. If you buy something by mistake, buy the wrong item, get the wrong item, or get absolutely nothing, you can get your money back this way.

When reporting a problem with an app, you have six options to choose from (depending on the app or in-app purchase). The option you choose to report a problem with an application determines what Apple will do next. In some cases, you will send a refund directly. In other cases, you will be redirected to the developer’s website for additional support. You may be redirected to the app or game so you can download it again if it doesn’t appear.

How to Get a refund for iTunes or App Store purchases

Open Safari, go to the reportaproblem.apple.com website and enter your Apple ID.

If you are having an issue with an item you’ve purchased, please tap Report / Report an issue next to the item you want a refund. We’ll do our best to help resolve the issue. ..

I would like a refund for my purchase.

Please provide more information about the refund and choose the reason for it.

Final note

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